Instruction Page: How to Request Refund or Transfer of Membership on Perahuru.lk

If you no longer wish to use your Perahuru.lk account, you can request its deletion by following these simple steps:

Step 1: Log In to Your Account

1. Visit Perahuru.lk.

Step 2: Access Customer Support

1. Scroll down to the bottom of the homepage.
2. Click on the "Contact Us" or "Customer Support" link.
   - This will direct you to the customer support page where you can submit your request.

Step 3: Submit a Deletion Request

1. On the Customer Support page, locate the **"Submit a Request"** button.
2. Click the button to open the request form.

Step 4: Fill Out the Request Form

1. In the **"Subject"** field, enter **"Payment Refund/Transfer Membership  Request"**.
2. In the **"Description"** or **"Message"** field, provide the following details:
   - Your full name.
   - Your registered email address.
   - A brief message requesting the refund payment or transfer membership of your account. For example:
    

     ```
     Dear Perahuru.lk Support Team,

     I would like to request the refund of my Perahuru.lk account. My account details are as follows:

     Name: [Your Full Name]
     Email: [Your Registered Email Address]
     Membership or Test name: [the membership you purchased mistakenly]

     Please confirm once the refund has been received.

     Thank you,
     [Your Full Name]
     ```

3. Review your information to ensure everything is correct.

Step 5: Submit Your Request

1. Once the form is complete, click **"Send"**.
2. You should receive a confirmation email that your request has been received.

Step 6: Await Confirmation

1. The Perahuru.lk customer support team will review your request.
2. You will receive an email confirmation once your refund or transfer has been successfully processed.

 Important Notes

- We have provide free tests to get understand the test structure of Perahuru.lk. So we always advice to take those free test and be aware the test format of Perahuru.lk
- If you do not receive a confirmation email within a reasonable time frame, consider following up with customer support.